Care Coordination and Clinical Collaboration
App-based workflow solutions for real-time communication and medical information exchange, inside and outside hospital walls.
Medical Communication from Pre-Hospital to Post-Hospital
Collaborate with your staff, EMS and nearby care centers with secure data sharing across the patient’s journey. The Join platform is pioneering a new standard of value based healthcare by being the first platform for collaboration in triaging, diagnosing and treating acute emergency events.
Our Solutions Connect The
Swift patient assessments, triaging and smart-routing. Bringing speed and precision to EMS with standardized data collection and hospital tele-consults.
Tens of thousands of EMS agencies use JoinTriage
Chat and video call with internal/external teams. Create, share and monitor patient cases. Highlight relevant acute data at point of care.
Thousands of hospitals use Join
Monitor and manage patients remotely with access to their personal health records and data from medical grade IoT devices.
Millions of patients use MySOS
Join Platform Overview
A communication app for medical professionals
Some of the use cases are shown below:
Primary Stroke Centers
Two mid-sized PSCs began using Join to communicate with the closest CSC in the region. As referral centers, they did this to improve communication…
A Hospital Merger
A small, urban PSC began using Join to improve collaboration among their stroke team. Soon after installation, this hospital was acquired by a larger…
Integration with AI tools
A large East Coast hospital installed a rapid imaging post-processing tool, hoping to improve care by expanding the treatment window for stroke…
Two Integrated Delivery Networks and Join
A 15-hospital system recently implemented Join to improve care coordination throughout its network. To date, this system has successfully…
A rural health system began using Join as a research communication tool to verify the accuracy of JoinTriage assessments in the field.
An urban network including 15 ambulances and a CSC integrated JoinTriage and Join to improve pre-hospital communication.
Join just entered a state-wide, state-sponsored partnership consisting of 30 hospitals; three of which are CSCs. This partnership will connect EMS…
MySOS Complementing Join Usage
A Join client began using MySOS in order to continue collaboration in the post-acute setting. As an ACO, patient outcomes in acute settings directly…
An academic medical center on the west coast implemented Join system-wide. This project spanned across multiple departments and occurred…
Regional EMS Networks
Since Allm Inc began operating in the United States, hundreds of EMS agencies across the country have adopted JoinTriage as a fast…
Mobile Stroke Unit
One mobile stroke unit [MSU] in the Midwest and one in the South implemented JoinTriage and Join to assess stroke patients in the field…
The Join app is an excellent tool for comprehensive stroke centers, especially those serving the community utilizing a hub-spoke model of care. The company is extremely responsive to local needs and rapidly adapts the software and develops new applications based on clinician input.
I have used the Join solution realizing the dual purpose of stroke care and clinical research with its effective team collaboration while working as a Vascular Neurology Fellow. Its simplicity, making clinical data available in real-time, and integration into the large healthcare system where I worked was wonderful for our team of clinicians and researchers. I aim to integrate this application at my comprehensive stroke center going forward as well.
I have used Join solutions for over three years now. JoinTriage has had a significant and positive impact in the care of stroke patients by streamlining multidisciplinary communication, improving triage and decreasing time to treat.
The Join and JoinTriage apps are mHealth solutions that are transforming the way clinicians and caregivers are communicating and sharing information securely for acute care coordination and collaboration across health system. It provides support along the patient care continuum, from EMS ambulance to nearest ED center, and from a primary hospital to comprehensive hospital, in a seamless cloud environment coupled with administrative dashboard. I believe that expanding such real-time communication, connected care, proper data handoff and smooth experience to post-acute care patients would be an additional benefit.
I have been successfully using the Join app over several years for acute stroke care including interventions at comprehensive stroke centers and primary stroke centers as well as remote consulting to triage and transport the patients in the health system and the region across neighboring states for better patient outcomes. The Join medical communications app along with its built-in features of protocol timestamping, telemedicine and DICOM viewer helps with efficient care coordination, collaboration and decision making for time-critical stroke care. Its companion app, JoinTriage, for EMS ambulances is helping first-responders to quickly conduct stroke assessment, identify the appropriate hospital and pre-notify to the destination care team. We’re seeing the crew in transport vehicles becoming an extension of our care team for better preparation and quality care delivery each time 24×7.
The Join app solution is an important advance for providing care for acute stroke patients. It allows physicians and other healthcare personnel to interact with patients and each other remotely in a secure and easily accessible manner.
We have collaborated with Allm to create a custom FAST-ED scale in JoinTriage for West Virginia use by capturing tPA potential and functional status for better patient outcomes. The innovative mobile apps of JoinTriage and Join facilitate the total coordination, real-time communications, team collaboration, sharing information including medical imaging studies, accessing case list, protocol timestamping, telehealth, and seamless clinical research for a better state-wide system of care. We hope to continue to collaborate as these convenient and powerful tools are implemented throughout West Virginia.
4.1 Star Rating On App Store
“I need advice ASAP… how can I reach a specialist?”
It’s a typical scenario – the ER team needs information, and fast. Join provides it at the tap of a screen. Join is a communication app designed for physicians and other medical professionals. By enabling connections with PACS, HIS, and other systems; Join allows professionals to share clinical medical information in order to achieve greater diagnostic precision and better patient care
Inside and outside a hospital: Join allows you to have a consultation or to share medical information smoothly by messaging or sending images not only inside the hospital but also when a specialized physician is off-site (for example, during nighttime and/or holidays).
Frequently Asked Questions
A gateway server software is installed on the client environment, taking the qualified images from modalities directly (PACS or VNA), and anonymizes images so no PID (patient identified information) exists. The information is then transferred to the Join cloud on AWS or other cloud partners through a secure VPN connection. DICOM images available on the Join cloud will be securely served to users through streaming rather than direct downloads.
Our team of workflow consultants, software specialists, and IT engineers work with each institution to seamlessly implement Join. Please contact us and request your interest in Join.
Yes. Join admin panel offers exporting case and timestamp data in CSV and PDF format which can be imported to EMR.
Join is HIPAA compliant and FDA approved. No DICOM images are ever stored on devices, and while DICOM images are instantly viewable, they are never downloaded from the cloud. The app follows all security and privacy best practices, including proper encryption and anonymization of data as well as additional layer authentication on top of OS level authentication.
Once Join is installed in a hospital, an administrator (or multiple administrators) within the hospital is appointed to create and manage groups (also called chat rooms) on Join. Groups are usually created to include all members of a care team for a certain condition or department. The administrator can create groups, add members, and delete members.
To minimize the custom integration costs, Join has a built-in integration feature that allows other applications or web links to launch Join application via HL7 & API’s to share messages with minimum configuration efforts. Additionally, we offer other custom integrations such as developing custom web links which are independent with Join through direct programming configurations or through partner system integrators.
Join AI Connect
Advancing medicine through seamless AI from multiple vendors.
Join AI Connect is an AI diagnostic support solution powered by Join’s cloud platform, which leverages the infrastructure built around the Join deployment and the Join Cloud to provide a wide range of medical AI services effortlessly and cost-effectively, depending on a facility’s specific needs.
In general, implementing AI solutions requires designated servers and security equipment for each facility. There are various hurdles in implementation such as the time required to coordinate with the department in charge, and the cost required to integrate each medical AI service.
Join AI Connect utilizes the same secure infrastructure as Join’s platform, enabling enhanced Join capabilities.
Join AI Connect was created in partnership with the world’s leading medical AI service providers based on the desire to support medical institutions and improve the quality of healthcare by making it easier to use cutting-edge AI technology.
Medical data-based diagnostic support AI services are available in a wide range of therapeutic areas, including diagnostic support using head MRI images and disease screening using chest x-rays.
In addition, Join’s network can be used to distribute AI in the research phase to the world. Collaborative research can be conducted through a multi-centered and multinational partnerships with research institutions around the world.
By collaborating with leading-edge medical AI service providers and researchers from around the world, we aim to propose “new forms of medicine” and further improve the quality of healthcare.
We seek to benefit society by launching next-generation technologies and medical communications platforms for the healthcare industry.
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Efficient triage and transfer.
A triage app for EMS providers
A Race Against Time for Stroke and Cardiac Disease Patients
Reducing the time from onset to treatment greatly affects the survival rate and prognosis of patients with stroke and heart disease. JoinTriage provides instant and accurate triage using clinically proven algorithms, such as FAST-ED, RACE, C-STAT, etc. The technology streamlines emergency patient care by recommending appropriate clinics and hospitals to emergency personnel based on distance and required treatment. JoinTriage also integrates with Join, permitting patient information to be shared prior to patient arrival, allowing ample time for healthcare professionals to prepare personalized and optimal patient care.
The time from onset to the start of treatment greatly affects the survival rate and prognosis of stroke and heart disease patients.
The JoinTriage app helps paramedics and EMTs quickly and accurately triage patients, ensuring that they receive the care they need as quickly as possible.
By integrating with Join, a communication app for medical professionals, assessment results can be shared with medical centers. Sharing information in advance leads to a further reduction in the time from onset to the start of treatment.
Electrocardiogram data can be shared by linking an ambulance’s electrocardiograph with Join.
*Registering a JoinTriage and Join account is required.
Frequently Asked Questions
JoinTriage uses a curated list of medical centers. If hospitals in your region are missing, we are happy to add them. Please contact us and share us information.
JoinTriage has built-in connection feature to send the patient assessment results along with ETA (estimated time of arrival) to hospitals via Join. When an emergency department decides to use Join to partner with regional EMS agencies, each ambulance in the area is provided a Join account, as well as training on JoinTriage use. All connections are made by our programmers on the back end, so when an ambulance triages a patient with JoinTriage and sends the information to the hospital through Join, it goes directly to the group message in the Emergency Department and other care team members. The process is seamless, saving precious time and streamlining workflows.
It is a code that we issue per institution. With this code, more features will be available. Please contact us for further information.
However, without the code you can still create your account and use basic features.
Globally, hundreds of hospitals and thousands of ambulances are using this solution: in North America, South America, Japan, and Europe. This install base is growing rapidly as we continuously provide innovative updates and expand market research.
Effective Care Coordination in the Field
EMS can use JoinTriage and Join to improve their workflow and patient outcomes. Effective care coordination in the field improves patient outcomes.
Monitor and manage patients remotely with access to personal health records and medical grade data points.
A support app for life-saving and healthcare
Get support quickly in case of illness
This smartphone app keeps track of you and your family’s health and medical treatments to ensure a smooth response in case you suddenly fall ill. MySOS helps emergency medical services achieve higher survival rates; provides a community self-help platform; reduces the cost of medical treatment; and more.
Your medication history (prescriptions), medical referral letters, case or medical history, examination results, and other information can be easily collected using the camera scanning feature.
After the medical check-up at clinics, you can receive and check the results and medical images such as MRI.
* Registration to the app is required.
* Only available to hospitals and clinics affiliated with MySOS.
MySOS features can be launched by tapping a button even if the smart phone is locked.
*Only supported in Android version.
Allm partners with global healthcare brands to improve patient outcomes by providing a game-changing medical communications solution to enhance value to customers.
Capital and business alliance for joint development of innovative connected healthcare solutions in acute medical care. Focusing on the development and integration of Allm’s mobile communication solutions and Philips’ resuscitation and emergency medicine.
Collaborating to propose new forms of digitalization in healthcare and sharing medical information. A cloud service, “teamplay” by Siemens Healthineers and “Join” are integrated to conduct joint marketing.
To achieve building an ecosystem in the healthcare business, co-developing solutions for the digital platform comprehensively and promote collaboration among healthcare professionals. And co-developing AI solutions for innovating medical device logistics in orthopedic and endovascular treatment.
Incorporating IQVIA’s disease prediction model into Allm’s PHR solution, MySOS, assessing disease risk from health checkup data, leading to behavioral change for health promotion.